Subscription Policy

Gumlet follows a subscription-based model, and understanding the rules around renewals, cancellation procedures, and cost adjustments is essential for managing your account effectively. Below, we provide detailed guidelines to answer common questions about these processes.

Automatic Subscription Renewal

Subscriptions to Gumlet are automatically renewed at the end of each billing cycle. Customers do not need to take any additional action to continue their subscription. This ensures uninterrupted access to Gumlet's services. If you wish to end your subscription, the process is straightforward.

Cancellation Policy

You can cancel your subscription at any time before the current billing cycle ends. The cancellation will take effect at the end of the billing period. This means that even if you cancel in the middle of the month, your subscription and associated services will remain active until the billing period concludes. For example:

• If you cancel halfway through your billing month, your subscription will still terminate only at the month's end.

If you recently subscribed, we have a 30-day no-questions-asked refund policy. Just contact our support team and we will be happy to refund the full amount.

Cost Proration for Partial Month Usage

If you begin your subscription in the middle of a billing cycle, the cost for that cycle will be prorated. In other words, you will only be charged for the remaining days of that month. This ensures fair pricing for new subscribers who join partway through a billing period. Please note that cancellations are effective only at the end of the billing cycle, regardless of when they are requested. This means that proration is not applicable when you cancel, but rather when you initially subscribe.

Key Takeaways

• Automatic Renewal: Subscriptions are renewed automatically unless cancelled.
• Cancellation Timing: Cancelling mid-cycle only takes effect at the cycle’s end.
• Proration: Applicable for subscribers joining partway through their initial billing month.

By following these policies, you can effectively manage your subscription and avoid unexpected charges.